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VirtualPharm: Bridging healthcare through telepharmacy

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Review Article

Author Details : Simranjeet Kaur*, Rashmi Mandal, Aanchal Soni

Volume : 9, Issue : 3, Year : 2024

Article Page : 151-156

https://doi.org/10.18231/j.ijcaap.2024.022

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Abstract

The word "telepharmacy" refers to a type of pharmaceutical care in which patients and pharmacists communicate by information and communication technology (ICT) even though they are not in the same location. Telepharmacy has been used to solve the scarcity of pharmacists and offer pharmaceutical services to underprivileged communities. Due to geographic and demographic constraints, however, rural inhabitants and towns frequently may not have easy access to healthcare services. A more recent term for pharmaceutical service delivery is telepharmacy, which allows patients who live far from a hospital, pharmacy, or other healthcare facility to receive healthcare services from a qualified pharmacist, including medication review, patient counseling, and prescription verification. Increased comfort with the medication-use system, patient safety, and job satisfaction were shown by nurses' survey results.Actually, after a pharmacist's intervention, there has been evidence of better control over hypertension, dyslipidemia or diabetes, successful smoking cessation, and a decrease in hospitalization among heart failure patients. Telepharmacy services are developed and offered using a range of technology, care models, and interventions, catering to a diverse range of individuals with various clinical conditions. Video conferencing is used in pharmacy for management, instruction, and training needs. The telephone has evolved from a device for dialing and speaking to a multimodal communication tool. Refill authorization, prior authorization, prescription counseling, and formulary compliance monitoring are all provided by call centers, while medical equipment are being connected to phone lines to provide remote monitoring and therapy. Telepharmacy is a useful tool for community pharmacies to improve drug dispensing safety and lessen the strain on the healthcare system.

Keywords : Telepharmacy, Communication, Counseling

How to cite : Kaur S, Mandal R, Soni A, VirtualPharm: Bridging healthcare through telepharmacy. IP Int J Compr Adv Pharmacol 2024;9(3):151-156

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